Negotiating and Influencing
Focus is on the negotiation and influencing process and applying the necessary tactics and skills by understanding the underlying process. Understand what drives the other party and consciously apply flexible negotiation styles by effectively dealing with different tactics and counter tactics.
Program of ENS Negotiating and Influencing® in partnership with Hovingh & Partners
Target audience
Expected results
• Increase in sales revenue
• Improve gross and upsell results
• Improvement of conversion rates
• Better competitive position
• Improve customer retention
Competences
• Decisiveness
• Oral communication and presentation
• Listen
• Sensitivity
• Persuasiveness
• Negotiate
• Impact
• Adaptability
• Flexible behaviour
• Result Orientation
What do our customers think!
“Thanks again for this intensive, but instructive week. It's nice to see how full of conviction/enthusiasm you taught us something. That is hugely motivating!”
Internal and External Sales Team
(International organization in logistic solutions)
“Relevant experience of facilitator and good interaction. Themes that are directly linked to our organization. Training and content gives confidence.
International Sales team
(Data Analytics Company)
“ Very instructive due to the clear structure. Learned a lot in a very short time, very intense but a lot of fun. Good learning environment where I dare to be vulnerable with a lot of interaction and variety.
Sales team
(IT recruiter)
“This session was great, interactive and flexible. I think it's one of the best workouts I've had. Good energy and convincing explanation."
“My work as a New Business Developer has become more fun.”
Netwerk Development Team
(Leading B2C Marketplace Platform Provider)
